Service Form

Who are you?

Private customer Dealer

Choose customer type

where did you buy your bio fireplace?

Decoflame Dealer Housing construction company

Choose where you bought your fireplace

Fill in your information

First Name*

Last Name*

Phone*

Email*

Customer Number

If you do not know your customer number, please contact +45 9630 4800

Address

Address 2

Pincode*

City*

Product Info

Model Name*

Ex. denver basic 920

Included Accessories

Ex.glas, fjernbetjening etc.

Order Number / Invoice Number*

Ex.6858 / 38125

CE-Number / Serial Number

findes på bl.a i manualen

By text / external reference

se teksten faktura / ordre “deres reference

describe your problem*

describe your problem as carefully as possible

do you have image material that shows your problem?

Upload

Maximum image upload size is 15MB.

further comments

From the time you submit this form, you can expect to be there goes 2-5 working days, weekends and holidays are excluded. By finding unannounced calls and repairs outside warranty - including time spent, spare parts, shipping or similar - this is invoiced according to Decoflame's regular rates and prices. Estimated prices are stated before the work / project commencement.

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Product Info